Privacy Policy

Privacy Policy

Effective Date: January 1, 2025

This Privacy Policy outlines how Citrus Sign & Installation (“we,” “our,” or “us”) collects, uses, and protects your Personal Data when you use our application or services (“Application”). By using this Application, you agree to the terms of this Privacy Policy.

Owner and Data Controller

Citrus Sign & Installation
6130 Edgewater Drive, Ste H, Orlando, FL 32810
Owner contact email: privacy@citrussign.com

Types of Data Collected

We collect the following types of Personal Data, either directly or through third parties:

• Contact Information: Email address, first name, last name, phone number, address, city, state, ZIP/postal code.
• Usage Data: Information automatically collected when using the Application, such as IP address, browser type, and access times.
• Cookies and Tracking Data: Information gathered through cookies and similar technologies.

Note: Providing certain Data is mandatory for the Application to function. Failure to provide this Data may result in limited functionality. Contact us at privacy@citrussign.com for clarification on mandatory Data.

How We Use Your Data

We process your Personal Data for the following purposes:

1. Providing Services: To deliver the services you request.
2. Communication: To contact you regarding your projects, updates, or inquiries.
3. Legal Obligations: To comply with applicable laws and regulations.
4. Marketing: To send promotional messages, with your explicit consent where required.
5. Improvement: To analyze usage trends and improve our Application and services.
6. Fraud Prevention: To detect and prevent malicious or unauthorized activity.

Legal Basis for Processing

We process Personal Data based on the following:

• Your consent for specific purposes.
• The need to perform a contract or pre-contractual measures.
• Compliance with legal obligations.
• Our legitimate interests, such as improving our services or ensuring security.

Data Retention

We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this policy:

• Contractual Data: Retained until the contract is fully performed.
• Marketing Data: Retained until you withdraw your consent.
• Legal Requirements: Retained as required by applicable laws.

After the retention period, Personal Data is deleted or anonymized. Users cannot exercise rights like access or erasure after data deletion.

International Data Transfers

If your Data is transferred outside your country, including outside the European Union, we take appropriate measures, such as:

• Standard Contractual Clauses.
• Adequacy decisions from relevant authorities.
• Other recognized safeguards.

Contact us for specific details about international data transfers.

Your Rights

You have the following rights regarding your Personal Data:

1. Withdraw Consent: Revoke your consent at any time.
2. Access: Request details about the Data we process.
3. Rectification: Correct inaccurate or incomplete Data.
4. Erasure: Request deletion of your Data under certain conditions.
5. Restriction: Limit the processing of your Data in specific cases.
6. Portability: Receive your Data in a structured format and transfer it to another controller.
7. Object: Oppose Data processing for legitimate interests or direct marketing.
8. File a Complaint: Lodge a complaint with your local data protection authority.

To exercise these rights, contact us at privacy@citrussign.com. Requests are addressed within one month, free of charge.

Cookies and Tracking

We use cookies to:

• Analyze traffic.
• Enhance user experience.
• Support advertising and marketing efforts.

For more details and to manage your preferences, visit our Cookie Policy.

Third-Party Services

We work with third-party providers, such as hosting and analytics services, which may access your Data as needed to perform their functions. These providers adhere to strict privacy standards.

Data Security

We implement robust security measures to protect your Data from unauthorized access, alteration, disclosure, or destruction. These include:

• Encrypted storage.
• Access controls.
• Regular security assessments.

Children’s Privacy

Our Application is not intended for children under 18. We do not knowingly collect Personal Data from minors without parental consent. Contact us if you believe a child’s data has been collected.

Do Not Track Requests

Our Application does not currently support “Do Not Track” requests. Refer to the privacy policies of third-party services we use for more information.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” For significant updates, we may notify you via email or other channels.

Contact Us

If you have questions or concerns about this Privacy Policy or your Data, please contact us:

Citrus Sign & Installation
Email: privacy@citrussign.com
Address: 6130 Edgewater Drive, Ste H, Orlando, FL 32810

Last Updated: January 1, 2025